Daily Web Tools » Support http://www.dailywebtools.com Every Day, Another Web Site, Tool or Tip to Help the Internet Entrepreneur Mon, 25 Jan 2010 17:53:05 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Free Support Tool That Also Publicises Your Business http://www.dailywebtools.com/2008/10/14/free-support-tool-that-also-publicises-your-business/ http://www.dailywebtools.com/2008/10/14/free-support-tool-that-also-publicises-your-business/#comments Tue, 14 Oct 2008 09:01:17 +0000 Liz Jamieson http://www.dailywebtools.com/?p=735 As an online business, you can use email support as one way of responding to customer queries and complaints.

Now you can also use (if you’re brave enough) social media support tool, Get Satisfaction.

Users of your products or services cans report problems, ask questions or share ideas.

The Get Saisfaction service certainly provides a very current interface for you and your customers.

True all your customer service failures will be aired, alongside all the successes. But publicity of all kinds is good publicity – right?

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